Privacy Policy

Last updated: May 30, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to School World Solutions 9, Bliss Compound, Nevetia Rd, Malad East, Mumbai, Maharashtra 400097..
• Website refers to website name, accessible from shop.schoolworldsolutions.com Service refers to the Website.
• Contact Email refers to Stationery@schoolworldsolutions.com
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Account means a unique account created for You to access our Service or parts of our Service.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, PIN code, City
• Usage Data like IP address, etc.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies by searching Google "What Are Cookies" article.

We use both session and persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  Type: Session Cookies
  Administered by: Us
  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Cookies Policy / Notice Acceptance Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
• Targeting and Advertising Cookies
  Type: Persistent Cookies
  Administered by: Third-Parties
  Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including to monitor the usage of our Service.
• To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
• To provide You with news and offers: Special offers and general information about other goods, services, and events similar to those you have already purchased or enquired about, unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

• With Service Providers: To monitor and analyze the use of our Service, to show advertisements to You, and to help support and maintain Our Service.
• For Business transfers: In connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: In which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company, subsidiaries, joint venture partners, or other companies under common control with Us.
• With Business partners: To offer You certain products, services, or promotions.
• With other users: When You share personal information or interact in public areas with other users, such information may be publicly distributed. If You interact through a Third-Party Social Media Service, Your contacts may see Your profile, name, and activity.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Apart from the above, the Company shall take all precautions and steps to ensure the privacy of the data is protected and integrity maintained. However, the Company shall not be responsible in any manner whatsoever in respect of the data being compromised by any actions by any authorized or unauthorized user.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Advertising

We may use Service providers to show advertisements to You to help support and maintain Our Service.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your jurisdiction requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

The courts of Mumbai, India will have jurisdiction to settle any dispute which may arise in connection with this privacy policy. If you have any questions about this Privacy Policy, You can contact us at our Contact Email.

ONLINE PAYMENT TERMS

Online Payment Policies

Privacy Policy:

School World Solutions considers the protection of your personal information important and shall take necessary care to safeguard your privacy. The students' data are saved securely, and every step is taken by us to keep the data safe and out of reach of any unauthorized user.

If you decide to access the website, your visit and any dispute over privacy are subject to this Privacy Policy and Our Terms and Conditions of use. Our policy regarding the collection, use, and disclosure, if any, of personal information is very strict, and we adhere to the best of practices to guard your personal information with care.

Terms and Conditions for Online Payment:

Online transaction charges are not part of the cost of the merchandise. The following transaction charges shall be applicable as may be applied by the gateway provider. We have endeavored to keep the charges to the minimum and in line with the RBI policies in this regard.

The Payment deposited through Credit Card/Debit Card/Net Banking will normally reach the account of the Company after 1-2 days of the transaction being executed online. The Company shall not be responsible for any payment not settled due to any reason whatsoever. The Company shall also not be responsible if any online payment is refused or declined by the credit/debit card supplier for any reason whatsoever. The Company shall, on its part, coordinate with the service provider to resolve the payment issues. However, the Company shall not be responsible for the transaction in any manner whatsoever and shall reserve all rights to recover the payments as applicable.

Refund / Cancellation Policy (limited to refund of failed/multiple online transactions):

Technical issue:

In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP, the payment gateway service may take 3 to 4 working days in normal circumstances and in case there is an issue, it may take 10 days or more to be resolved by the service provider before the payment is confirmed and settlement is done. Thereafter, the Company account receives the payment. The payment should normally reflect in our ERP as stated above, post which the receipt will be issued.

The above will apply in respect of the payments made via cash/cheque/demand draft as well.

Multiple Payments Case:

If there are double payments that have happened and the payment gateway service clearly mentions it, the Company will refund the payment after both the payments are received in our bank account. This should normally take 7-10 working days to reflect in our bank account. Upon both the payments being received in our bank account, the Company will either return the same by way of an account payee cheque.

The above will apply in respect of the payments paid via cash/cheque/demand draft as well.

Other Payments Case:

In all other cases where there is a discrepancy in the payment paid, You have to directly contact the Company and refer to the refund policy in respect of the merchandise. The Company’s decision would be final.